Ghana is actively positioning itself as a leading destination for Global Business Services (GBS), engaging with global industry leaders in London to attract investment. The Business Outsourcing Services Association of Ghana (BOSAG), with Ghana Digital Centres Limited (GDCL) and the Ghana High Commission, hosted a high-level roundtable. This event aimed to showcase Ghana's potential as a competitive outsourcing hub for the United Kingdom and European markets.
Ghana is leveraging its large pool of English-proficient professionals, numbering over 500,000, and its strategic time zone alignment with London. The country's 24-Hour Economy Agenda is crucial to this strategy. This agenda seeks to enhance productivity, extend economic activities, and generate sustainable employment opportunities through continuous operations. The initiative builds on a strong foundational digital infrastructure, including 44 million mobile subscriptions.
This drive aligns with Ghana's broader economic shift from commodity dependence to a diversified, export-led growth model. Ghana prioritises industrialisation and services exports, viewing GBS and Business Process Outsourcing (BPO) as key growth engines. The Ghanaian government plans to digitise public services and integrate into global markets, including the African Continental Free Trade Area. This provides access to a market of approximately 1.5 billion people. The country's economic evolution focuses on value creation and enhanced competitiveness.
H.E. Aquinas Tawiah Quansah, Ghana's Deputy High Commissioner to the UK, highlighted Ghana's transition towards an innovation-driven economy. He noted the pivotal moment Ghana faces in moving beyond primary commodity reliance. Hon. Samuel Nartey George (MP), Minister for Communication, Digital Technology and Innovations, articulated Ghana's ambition to become Africa's primary hub for digital services. He stressed that Ghana is moving from potential to practical execution in this sector.
The push for GBS and BPO is expected to generate significant job growth and integrate Ghana more deeply into the global economy. Ghana's commitment to advancing its digital economy is visible through its expanding digital backbone and improved connectivity. Madam Mavis Ampah Sintim-Misa, Board Chair of the National Communications Authority, highlighted substantial growth in digital access. Ghana now boasts over 44 million mobile subscriptions and about 30 million active data subscriptions. These statistics demonstrate robust digital growth and connectivity. Multiple submarine fibre cables ensure redundancy and increase international bandwidth capacity. These infrastructure developments empower Ghana to support real-time service delivery across global markets.
This robust infrastructure, combined with a large, skilled, English-speaking workforce, positions Ghana competitively. The country is well-placed to meet the increasing global demand for outsourcing and digital services. These efforts reinforce Ghana's commitment to deepening bilateral trade and investment, particularly within the rapidly expanding global services economy. The recent Ghana–UK Investment Summit laid the groundwork for these discussions, affirming strong partnership and economic collaboration.