The National Petroleum Authority (NPA) is reminding drivers to check their fuel purchases and always ask for receipts. This is to help prevent problems at petrol stations. The authority wants to make sure everyone gets the right amount of good quality fuel. They want to build trust in how fuel is sold.
Mrs. Eunice Budu-Nyarko, who is in charge of consumer services at the NPA, explained the steps. Drivers should confirm the type of fuel they are buying. They should also look at the colours on the fuel pump handles. Red handles are for petrol, black for diesel, and green for special fuel. It is important to watch the numbers on the dispenser screen. Asking for a receipt helps if there is any problem later. The NPA is running a special campaign to teach people about this. They have been to the Volta and Ashanti Regions.
This effort by the NPA is part of a bigger plan for Ghana. The country is working to ensure fairness in the sales of important goods. Fuel is a major cost for many people and businesses. When people don't get what they pay for, it can increase their expenses. The NPA's work helps build confidence in the fuel market. This is important for the economy. Recent news shows transport fares might rise by 20%. Incorrect fuel sales could make things harder for drivers. The NPA wants to avoid any issues that add to these costs.
Mrs. Budu-Nyarko said, "The NPA cares about making sure customers get good fuel." She also stated that customer feedback is very important. The NPA wants to fix complaints quickly. "Customer trust in our quality checks is key. We want to ensure customers get value for their money," she added. The NPA is using presentations and public meetings to share this information. They are also telling people about their phone line for complaints.
These new instructions from the NPA mean drivers should be more careful. They will likely demand more transparency from filling stations. The NPA plans to do more of these education drives. This means more people will know their rights as fuel consumers. The NPA wants to become more visible in ensuring safety and quality across the country. This could lead to fewer complaints about fuel. It could also mean fewer arguments at petrol stations.