Workers at the National Identification Authority (NIA) began an indefinite strike on Wednesday, May 13, 2026. The industrial action halts all services nationwide. The Public Services Workers’ Union (PSWU) is leading the strike. Their members are protesting unresolved issues with their working conditions.
The strike followed a directive from the NIA Division of the PSWU. This decision came after a unanimous vote by its Divisional Executive Council. They had previously issued a seven-day notice to the authorities. All NIA staff are instructed to stay away from work until their demands are met. The union stated that the strike would continue until their collective voice is heard. Regional union officers will ensure the directive is followed everywhere.
This industrial action has broader implications for public service delivery in Ghana. The NIA is responsible for issuing the crucial Ghana Card. This card is required for many essential services, including banking and mobile phone registration. A prolonged strike could significantly disrupt these services. It highlights ongoing labour disputes in some public institutions. Such strikes can affect government efficiency and public trust. The situation also comes as Ghana continues to focus on digital identification systems.
The action was declared in a statement signed by Assistant Divisional Secretary Godsway Ayivor Bismark and Divisional Chairman Francis Bangfudem Nyuzaghl. The union stressed unity as their main strategy for success. Regional officers are tasked to enforce compliance across all jurisdictions. The statement urged members to remain united throughout the industrial action. The effectiveness of such strikes often depends on sustained solidarity among workers and public understanding.
The strike is expected to cause significant disruption to Ghana Card registration, replacement, and update services. This could impact citizens who rely on these services. It puts pressure on the government to address the workers' grievances swiftly. The long-term impact on the NIA's operations and its public perception remains to be seen. Markets and businesses that rely on timely card issuance may also feel the effects. Citizens are advised to check the NIA’s official channels for updates on service resumption.