The Driver and Vehicle Licensing Authority (DVLA) has introduced six Ghanaian languages for its computer-based driving theory tests. This significant change aims to assist applicants who face difficulties reading or writing in English, thereby broadening access to driver licensing across the nation.
This initiative, announced by DVLA Chief Executive Officer Julius Neequaye Kotey, seeks to reduce language barriers. It ensures more Ghanaians can demonstrate their understanding of road signs, traffic regulations, and safe driving practices. The languages now available are Twi, Ga, Ewe, Dagbani, Nzema, and Hausa, integrated through translation software on the testing platform.
This development aligns with Ghana's broader efforts to digitize public services and enhance inclusivity. It addresses a long-standing challenge for many citizens in rural areas or those with limited formal education. Improving accessibility to essential services like driver licensing supports economic participation and reduces informal practices. The DVLA's expansion from 33 to 63 offices, opening 30 new service centres, also reflects this commitment to wider reach.
Mr. Kotey confirmed the implementation at the Government Accountability Series at the Jubilee House on Monday, October 12, 2026. He stated, “I am happy to report that the DVLA has introduced six local languages into its Computer-Based Test (CBT) platform to assist applicants who cannot read or write in English.” This direct statement underscores the authority's commitment to its mandate.
The introduction of local languages is expected to increase the number of successful applicants who previously struggled with English-only tests. This could lead to a more diverse pool of licensed drivers and potentially improve road safety outcomes as more people fully grasp the rules. The DVLA also plans to add more local languages to the platform, further extending its reach to prospective drivers nationwide.
Beyond language support, the DVLA is implementing other digital reforms to improve customer service. These include SMS notifications to remind license holders of upcoming renewal dates, with an initial reminder one month before expiry and a second two weeks prior. A similar system is under development for vehicle roadworthiness certificate renewals. These measures aim to streamline processes and reduce congestion at DVLA offices, complementing the new electronic library and queue management systems. The DVLA also generated GHS 27.14 million from dealer plates between January and September 2026, indicating active operations and revenue generation. The authority also printed 440,000 licenses to clear a backlog dating to 2023, demonstrating a focus on efficiency and service delivery.