Ghanaians have lost GHS 266,195 to fraudulent online business impersonation schemes. The Cyber Security Authority (CSA) recorded 54 such cases between January 1 and April 26, 2026.
These scams involve fraudsters creating fake business listings on popular search engines and online map services. They then trick unsuspecting individuals into providing sensitive personal and financial information or making payments. This rising trend highlights a significant threat in Ghana's increasingly digital marketplace.
This surge in online fraud aligns with Ghana's broader push towards a digital economy. More Ghanaians use online platforms for transactions, bookings, and customer service. The shift creates opportunities for cybercriminals to target users who rely on digital tools. Data from the Bank of Ghana frequently shows increasing volumes of digital payments, which unfortunately often correlates with a rise in digital fraud attempts.
The Cyber Security Authority issued a public alert detailing these fraudulent activities. It explained that scammers set up fake business profiles with contact details they control. Victims, believing they are contacting legitimate businesses, then engage with these criminals. "Fraudsters request sensitive information under the guise of service processing or payment verification," the CSA stated. In many cases, victims complete online forms asking for phone numbers, mobile network details, transaction amounts, and mobile money PINs. The fraudsters then use this information to carry out unauthorized transactions, leading to financial losses for the victims.
The CSA urges the public to verify business contact details using official websites or other trusted sources before making contact. It also advises caution regarding businesses with limited reviews or recently created profiles on search engines and online maps. Consumers should never disclose sensitive information like mobile money PINs, one-time passwords, or banking credentials to anyone. The Authority stressed the importance of confirming payment requests directly with verified business representatives using trusted contact information. The CSA operates a 24-hour Cybersecurity and Cybercrime Incident Reporting Point of Contact to report suspicious activities.